Trying to switch season tickets

soccerman · 10-17-2006, 03:23 PM

So I call up my ticket agent and ask to switch my seats. I have already paid the $100 and am willing to pay the rest today. He tells me that's great I'll switch them for you, but I can't tell you what you're seats will be until after Nov. 10. So basically RSL wants me to pay for my tickets, but they won't tell me where my tickets are. If a new prospective ticket holder calls today and wants to buy tickets will they not tell them what tickets they are buying? Or is it just idiots who already had tickets that can't receive this top secret information? Do they really not know which seats they've sold already or is this some sort of ill-advised marketing thing? I guess the basic question is WHAT THE HELL IS WRONG WITH THESE PEOPLE?

Aero · 10-17-2006, 03:29 PM

They are probably waiting to see what seats become available when current season ticket holders don't renew for next year. That way they can get you the best seat possible by moving people down and filling in the empty slots. Seems rather smart and logical if you ask me.

soccerman · 10-17-2006, 03:39 PM

Quote:

Originally Posted by Aero

They are probably waiting to see what seats become available when current season ticket holders don't renew for next year. That way they can get you the best seat possible by moving people down and filling in the empty slots. Seems rather smart and logical if you ask me.

Pay attention Aero. I am a season ticket holder. I want to move my tickets. I know for a fact that the seats I want were not sold to a season ticket holder for the 2007 season. Logical is subjective so if you think it's logical for the FO to expect people to pay for tickets (non-refundable) without knowing what tickets they are buying than feel free. In reality most people would find that pretty stupid.

edit - I changed 2006 to 2007 because that is what I meant. I need to hire a new editor.

Aero · 10-17-2006, 04:09 PM

Maybe you should pay attention instead of automatically assuming that everything is a big, dark conspiracy. If you weren't moving your tickets, you'd know exactly where you were sitting. The reason they can't give you a new seat now is because they don't know which seats they are going to have to assign to you. They don't know which season ticket holders are going to renew and which ones aren't. They don't know how many are going to request moves from one place to another. They won't know all of this until the deadline for renewal passes. At this point they don't know which seats they will have to assign to you so how can they assign you a new seat?

It makes perfect and total sense to wait until they know how many they are going to have in each section before they start assigning seats for next season. That way they can do it all at once instead of having to rearrange deck chairs for each and every person when they request a change.

There isn't a single sports franchise in the world that will tell you where your seats are going to be next year if you move them until after they have all the season ticket renewals for the next year. It's just not possible to do until they know which seats are going to be taken and which are going to be available. Anyone who can't see this simple fact is the pretty stupid one.

And while you may know that this year that there wasn't anyone assigned to the seats you may want, it doesn't mean that others haven't requested to be moved to the section before you did and may have a higher priority than you. What you may think you know about last season doesn't even begin to apply to next season.

I guess you have a few choices here if you want to know today exactly where you will be sitting next year. Don't buy season tickets at all next year, keep your current seats right where they are, or wait to buy them until after Nov 10th so you will know exactly what you are getting before you buy them. But then it's much more fun to run around screaming how horribly you are treated, isn't it?

soccerman · 10-17-2006, 04:27 PM

Quote:

Originally Posted by Aero

Maybe you should pay attention instead of automatically assuming that everything is a big, dark conspiracy. If you weren't moving your tickets, you'd know exactly where you were sitting. The reason they can't give you a new seat now is because they don't know which seats they are going to have to assign to you. They don't know which season ticket holders are going to renew and which ones aren't. They don't know how many are going to request moves from one place to another. They won't know all of this until the deadline for renewal passes. At this point they don't know which seats they will have to assign to you so how can they assign you a new seat?

It makes perfect and total sense to wait until they know how many they are going to have in each section before they start assigning seats for next season. That way they can do it all at once instead of having to rearrange deck chairs for each and every person when they request a change.

There isn't a single sports franchise in the world that will tell you where your seats are going to be next year if you move them until after they have all the season ticket renewals for the next year. It's just not possible to do until they know which seats are going to be taken and which are going to be available. Anyone who can't see this simple fact is the pretty stupid one.

And while you may know that this year that there wasn't anyone assigned to the seats you may want, it doesn't mean that others haven't requested to be moved to the section before you did and may have a higher priority than you. What you may think you know about last season doesn't even begin to apply to next season.

I guess you have a few choices here if you want to know today exactly where you will be sitting next year. Don't buy season tickets at all next year, keep your current seats right where they are, or wait to buy them until after Nov 10th so you will know exactly what you are getting before you buy them. But then it's much more fun to run around screaming how horribly you are treated, isn't it?

OK captain. You win. I know from personal experience of at least 2 other sports franchises who will do exactly that, but who's counting? You're right about my choices though and I now have $100 to spend on something else. I'm not going to pay the exta $80 or whatever it is because I wanted to know what seats I was buying before I bought them. I'm betting most people can see why that's stupid. You can't. No biggie and not all that suprising really.

Merrill · 10-17-2006, 04:48 PM

On a semi-related note...

Why do people get so mad on message boards? Is it just because people don't know who you really are? Or who you're really berating? I think that's probably not the case with this board, because most of us have actually met at one time or another. Then again, there are plenty of people who post here that I haven't actually met. Maybe it is. Any other ideas. It makes me wonder...

beaveman · 10-17-2006, 05:13 PM

Quote:

Originally Posted by soccerman

I know from personal experience of at least 2 other sports franchises who will do exactly that, but who's counting?

So lets get this straight. You know of 2 other franchises that will tell you EXACTLY which new seats will be yours BEFORE the renewal deadline, BEFORE they know which other season ticket holders are renewing their seats, and BEFORE they assign seats to any other current season ticket holder that has a higher priority than you?

If that really were the case, suppose I was to find out that a Phillidelphia Eagles fan was not planning on their renewing their season tickets in the front row. That would mean I could call the front office and claim those seats before some guy that has had 2nd row seats for the last 10 years. Would that really be fair?

Lets think things through before we start bashing the front office/Aero/anyone else.

Czar Jake · 10-17-2006, 05:15 PM

Quote:

Originally Posted by Merrill

On a semi-related note...

Why do people get so mad on message boards? Is it just because people don't know who you really are? Or who you're really berating? I think that's probably not the case with this board, because most of us have actually met at one time or another. Then again, there are plenty of people who post here that I haven't actually met. Maybe it is. Any other ideas. It makes me wonder...

Merrill, you are a dumbass if you think that. Your question could only come from an ignorant piece of poo.

Okay, obvious joke, but worth a try, no?

soccerman · 10-17-2006, 05:40 PM

Quote:

Originally Posted by beaveman

So lets get this straight. You know of 2 other franchises that will tell you EXACTLY which new seats will be yours BEFORE the renewal deadline, BEFORE they know which other season ticket holders are renewing their seats, and BEFORE they assign seats to any other current season ticket holder that has a higher priority than you?

If that really were the case, suppose I was to find out that a Phillidelphia Eagles fan was not planning on their renewing their season tickets in the front row. That would mean I could call the front office and claim those seats before some guy that has had 2nd row seats for the last 10 years. Would that really be fair?

Lets think things through before we start bashing the front office/Aero/anyone else.

Holy freaking crap.

I am a season ticket holder.
I want to move my seats to other seats that are the same price and are not occupied by another season ticket holder (none of your business how I know they aren't).

For your cute little story to be applicable I would have to be a Philidelphia Eagles season ticket owner who wanted to move my tickets to other open seats but won't be allowed to until after the renewal deadline and pay the non season ticket holder price. In effect, my wanting to move seats makes the fact that I am already a season ticket owner meaningless. Maybe that makes perfect sense to everyone but me. All I know is that for every other sport or theatre or opera or whatever organization I have bought season tickets from this would not be a problem. So I've done all I need to do for myself which is get my money back and do something else. I still think it's pretty stupid.

f4denz · 10-17-2006, 07:41 PM

Quote:

Originally Posted by beaveman

So lets get this straight. You know of 2 other franchises that will tell you EXACTLY which new seats will be yours BEFORE the renewal deadline, BEFORE they know which other season ticket holders are renewing their seats, and BEFORE they assign seats to any other current season ticket holder that has a higher priority than you?

If that really were the case, suppose I was to find out that a Phillidelphia Eagles fan was not planning on their renewing their season tickets in the front row. That would mean I could call the front office and claim those seats before some guy that has had 2nd row seats for the last 10 years. Would that really be fair?

Lets think things through before we start bashing the front office/Aero/anyone else.

His point is that he knows the seats he wants are not current season ticket seats, the FO knows this fact also. If it were a matter of him wanting to move to the best available seats, then the priority system and allocation would matter. His fustration is that he wants to move his tickets to a section with open seats and supposedly reserved for the RCB but the FO being fairly clueless when it comes to having one rep speak with another rep. Not a knock on any of the sales people but they do not communicate well and this is known by everyone involved. It is the same FO that had the head of sales tell people that some tickets would not be sold to the public but forgot to tell either his own staff or the RES staff that information.

If RSL had sold more than 6,000 season tickets it might be an issue but the reality is that the seats in question are in a section that would be a downgrade of seats for almost every single one of those season ticket holders. Your example of an NFL club with a waiting list is not a valid comparison and holds no value.

This is simply another example of the blind leading the blind and then someone deaf trying to jump to their defense. If you have not been involved in this situation, then you can ask about it to get more info but to jump to assumptions or make vague comparisons to situations that have nothing to do with the issue at hand really add no value but are often meant to just start board wars.